The 10-month engagement arises as the water utility explores opportunities to improve business performance and service delivery to customers through modern technology. The project, delivered in three key phases, will focus on documentation of the core system’s requirements and analysis of candidate processes.

Andrew Dean, DB Results CEO, said, “This engagement exemplifies our deep industry knowledge of legacy billing systems in the utilities industry, and the great track record we have had with Sydney Water over the last few years. It also highlights our competitive position as a leading consulting firm.”

DB Results looks forward to continuing its partnership with Sydney Water over the coming months.