DB Results is excited to have a booth at this year’s event and will discuss the latest thinking on utility customer engagement. Our customer self-service portal and a range of supporting technologies will also be available for demonstration, showcasing our experience in customer engagement. Our industry leaders will be available to discuss trends, observations and innovative techniques for addressing the enormous shifts in customer expectations. There will be a focus on cost management, renewables as well as showcasing our world leading customer engagement solution SelfServe™.

Australian Utility Week is a large-scale expo dedicated to building the Digital Utility. This year, it’s taking place on 29–30 November 2017 at Melbourne Convention & Exhibition Centre. The event is now in its 15th year and will attract 2000+ utility professionals from the electricity, gas and water sectors. The speakers are a mix of Australian and international utility leaders, Smart Grid technology innovators, and R&D professionals. It’s the largest event of its kind in Australasia region and the only event that focuses exclusively on digital and customer-facing innovations.

DB Results will be presenting “Design for Behaviour Change” in the technical zone Day One Conference, 29th November 2017 at 2:20pm. This is the approach that we applied to build our customer self service portal, SelfServe™. Matt Nidd, DB Results’ General Manager of Utilities, will be participating in the Digital Transformation Focus Group (Day One Conference, 29th November 2017, 10:45am).

Stop by our booth and discuss:

• Managing the rapidly rising cost of energy
• Removing costs from utility operations
• Device agnostic access to energy information
• Understanding renewables in the context of usage
• 5-minute meter reads
• Monthly billing
• Power of Choice
• Smart Home Energy Management