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Moving Beyond the Commodity Utility
Published Date: 11 October 2017
Written By: MATT NIDD

As utilities look to stay relevant they must shift beyond the simple commodity distribution/retail model. With data at the centre of this shift utilities must navigate some complex considerations to deepen their customer relation.


Insights into Cyber Attacks on Ukraine & IoT Security
Published Date: 10 October 2017
Written By: GERALD XIE

Industries and consumers are adopting Internet of Things (IoT) in an unprecedented rate. With increasing IoT usage and adoption, organisations face elevated cybersecurity risk profiles.


Digitising the Customer Experience
Published Date: 13 September 2017
Written By: BRIDGETTE BARRY-MURPHY

The stakes have never been higher for organisations in pursuit of a seamless digital customer experience. In rapidly evolving business and technological landscapes, companies must use the starting point of the customer if they are to survive.


Staying relevant as a Utilities Retailer 
Published Date: 4 September 2017
Written By: MATT NIDD

Utilities retail executives are asking themselves, "How do we become a trusted brand and reinvent ourselves before we are packaged into some other domain's 'bundle'?"


Rapid Business Insight enabled by IoT
Published Date: 23 August 2017
Written By: ROB BROADSTOCK

Past business changes have tended to come from the application of one or two technologies to an industry. These changes have given us the agricultural, industrial, and information revolutions, each faster in turn than the last.


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